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Frequently Asked Questions


What is No Food Waste?

No Food Waste is a food recovery and food waste management network that helps connect individuals and businesses with excess food to people in need. We approach the issue of hunger with a sharing-economy model: the donation of excess food enables a vital, yet often wasted, resource to be used to its full capacity.

No Food Waste is an edible food Recovery Project which serves the surplus excess foods from Weddings , Parties , and other events, to the hungry and deprived. This is achieved through a Hot- line number in the City along with a dedicated collection Mini Van. The system works thus. Once we receive a call from the donor at our hotline number, we reach the respective collection point with our volunteers and necessary access

ories depending on the volume of food along with our “FOODIVA”, a vehicle specially equipped by our team for excess food collection.


Where and when it is started?

It just started with 2 Shopper Bags and a volunteer to collect the surplus food and deliver to the homeless through Public Transportation System from October 16th , 2014 at Coimbatore.


How NFW is different from others?

Our use of technology makes No Food Waste unique in three ways: we are able to provide our services on-demand, deliver data analytics AND we’re scalable. Coimbatore is our first step on a path to end global hunger


Do you have a question that wasn’t answered here?

Shoot us an email at info@nofoodwaste.org , Reach us in our helpline 90877 90877


1.Why is food recovery important?

Throwing away food benefits no one. Not only could the food have gone to someone in need, but the resource cost is tremendous: one-fifth of greenhouse gases come from meat production, and it takes over ten gallons of water to produce a single slice of bread. Our platform simplifies the process of food recovery, so Donors can make social, environmental and financial change in their choice to Feed the Need.

Just because it’s easier doesn’t mean it’s better! There are tons of people out there in need of a meal, and by giving to them rather than the trashcan, you are building up some major good karma.On top of that, you’ll be improving the environment and providing people with meaningful work: it’s an easy way for corporates and businesses to give back to their community.

2.What kind of food do we accept?

We accept any kind of food, we just need to know details concerning food type, like if its raw or cooked, packaged, hot or cold, and how much there is. Our algorithm pairs specific food donations with available drivers and recipient locations.

3.How you are monitoring food quality and safety?

As a part of our food recovery process, we are collecting samples of each food to check its freshness with odour, texture and taste.

We ensure the quality of the food during collection and distribution to the needy and we avoid collecting certain menus such as coconut added items, curd/butter items since they spoil at a faster rate.

Also, we are developing an optimum cost effective technology solution for testing the food quickly to start immediate distribution as the existing techniques are taking more time.

1. What type of people you serve ?

We currently serve the needy people in

  • Government Hospitals
  • Economically Backward Slums
  • Needy Orphanages and Old age homes
  • Homeless People
  • Shelter Homes
  • Rural Communities

2. How many people has NFW fed to date and how many KGS of food have been recovered?

To date, No Food Waste has recovered 23K KGS of food – Fed 44K people in need – AND saved around 18,52,000 INR worth of foods reaching the landfills. However, you can see the live counter of No of persons fed and other statistics in the Home Page. Also, subscribe to us in EMail and Whatsapp ( 90877 90877 ) to receive monthly updates on No Food Waste

3. What are the food collection timings?

The excess food is collected and distributed in the specific timings as follows,

  • Breakfast – 10 am to 12.30 pm
  • Lunch – 2.00 pm to 5.30 pm
  • Dinner – 8.30 pm to 11.30 pm

The late night foods are stored in the refrigeration at our facility centre to distribute them to needy earlier on the next morning. Mostly raw food items are recovered from the late night calls to avoid unnecessary wastage.

4. What is your operational Methodology?

We are following our own defined Standard Operating Procedure (SOP) in our day to day operations to handle excess foods.

The following systems are involved in our daily operations,

  1. Call Centre
  2. No Food Waste Office & Storage Unit

Supply Spot

  1. Hunger Spot
  2. FNB ATM

Call Centre Team receives the food calls at the helpline number 90877 90877 collecting the details of donors, food menu, food quantity and time the food was cooked. Field Team in the Office & Storage Unit receives details from the Call Centre Team and follows the donor mentioning the pick-up time and also marks near hunger spot. The field team collects excess food from the Supply Spot in our dedicated vehicle and vessels. The collected food is then distributed in the nearby Hunger Spot to ensure the immediate transfer of foods to needy to avoid it getting spoiled with the help of hunger spot volunteers.

1. What is the role of Volunteers in NFW?

Volunteers are our primary driving force, they can work with us in any means of way of supporting us in ending hunger.

1. Corporate Sponsorship

If you’re interested in sponsoring, please email us at info@nofoodwaste.org with the subject ‘Corporate Sponsorship’

1. What is a No Food Waste Donor?

A No Food Waste Donor is any group or individual that gives food to us – people and companies who order food often for team meetings, large parties or corporate meetings, conferences, restaurants, catering companies, grocery stores, farms, weddings, you name it. You make our service possible!

If you want to become a Donor, you can request a pickup through our Mobile APP, Helpline Number – 90877 90877